Management Level

Description: Operations Manager – Ritz-Carlton, Reynolds Plantation Location (Greensboro, Ga.)

Operations Manager Job Purpose: Responsible for managing and overseeing all operations at the Ritz-Carlton Lodge, Reynolds Plantation location by maintaining customer relationships, responding to inquiries, obtaining reservations both over the phone as well as online using our web-based reservation system and acting as a liaison between the Lodge and the rental customers to provide the highest level of customer service possible. All of this needs to be accomplished while maintaining a professional appearance. Expected to adhere to the standards and expectations of the Ritz-Carlton Lodge.

Operations Manager Job Duties:

Ability to work in a fast-paced environment
Basic computer skills
Working knowledge of excel spread sheets
Professional e-mail protocol
Ability to hire and train seasonal employees
Manage employee hours and work schedule
Provide reports
Plan and execute group outings for Ritz-Carlton guests with event planners
Develop new programs and help excel company growth
Maintain a professional appearance.

Skills/Qualifications: Bachelor’s degree and/or equivalent management experience; Experience in customer service highly recommended; Working knowledge of boats and jet skis is not a requirement, but is also recommended.

Pay Range: 35K-45K depending on qualifications

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Management Level

Description: Assistant Manager – Ritz-Carlton, Reynolds Plantation Location (Greensboro, Ga.)

Operations Manager Job Purpose: Responsible for assisting Operations Manager in managing and overseeing operations at the Ritz-Carlton Lodge, Reynolds Plantation location by maintaining customer relationships, responding to inquiries, obtaining reservations both over the phone as well as online using our web-based reservation system and acting as a liaison between the Lodge and the rental customers to provide the highest level of customer service possible. Will be expected to assume responsibilities of Operations Manager when they are off-site. All of this needs to be accomplished while maintaining a professional appearance. Expected to adhere to the standards and expectations of the Ritz-Carlton Lodge.

Operations Manager Job Duties:

Ability to work in a fast-paced environment
Basic computer skills
Working knowledge of excel spread sheets
Professional e-mail protocol
Ability to hire and train seasonal employees
Manage employee hours and work schedule
Provide reports
Plan and execute group outings for Ritz-Carlton guests with event planners
Develop new programs and help excel company growth
Maintain a professional appearance.

Skills/Qualifications: Bachelor’s degree and/or equivalent management experience; Experience in customer service highly recommended; Working knowledge of boats and jet skis is not a requirement, but is also recommended.

Pay Range: $12-$14/hr depending on qualifications

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Entry Level

Description: Marina Staff – The Boat House Marina at Harbor Club (Greensboro, Ga.)

Marina Staff Job Purpose: Responsible for running daily operations of the marina by providing excellent customer service, maintaining punctuality, communicating effectively with fellow employees and supervisors, and efficiently handling all tasks related to marina operations.

Marina Staff Job Duties:

Work in a fast-paced and constantly changing environment
Make reservations through our online reservation system
Become familiar with watercraft safety orientation and present this information to customers frequently on a daily basis
Clean and maintenance watercraft on a daily basis
Conduct financial transactions

Skills/Qualifications: High School Diploma or equivalent; experience in customer service highly recommended; working knowledge of boats and jet skis is not a requirement, but is also recommended.

Pay Range: $8-$11 per hour depending on qualifications

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Entry Level

Description: Dock Hand – Ridges Resort & Marina Location (Hiawassee, Ga.)

Dock Hand Job Purpose: This is an entry level position whose responsibility is to run daily operations at our Ridges Dock location.

Dock Hand Job Duties:

Work in a fast-paced and constantly changing environment
Make reservations through our online reservation system
Become familiar with watercraft safety orientation and present this information to customers frequently on a daily basis
Clean and maintenance watercraft on a daily basis
Conduct financial transactions

Skills/Qualifications: High School Diploma or equivalent; experience in customer service highly recommended; working knowledge of boats and jet skis is not a requirement, but is also recommended.

Pay Range: $8-$10 per hour depending on qualifications

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Entry Level

Description: Dock Hand – Ritz-Carlton, Reynolds Plantation Location (Greensboro, Ga.)

Dock Hand Job Purpose: This is an entry level position whose responsibility is to run daily operations at our Ritz-Carlton location.

Dock Hand Job Duties:

Work in a fast-paced and constantly changing environment
Make reservations through our online reservation system
Become familiar with watercraft safety orientation and present this information to customers frequently on a daily basis
Clean and maintenance watercraft on a daily basis
Conduct financial transactions
Maintain a high level of professionalism

Skills/Qualifications: High School Diploma or equivalent; experience in customer service highly recommended; working knowledge of boats and jet skis is not a requirement, but is also recommended.

Pay Range: $8-$11 per hour depending on qualifications

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Entry Level

Description: Delivery Driver – YHWS Main Office Location (Young Harris, Ga.)

Delivery Driver Job Purpose: This is an entry level position whose responsibility is to run daily delivery operations.

Delivery Driver Job Duties:

Work in a fast-paced and constantly changing environment
Make reservations through our online reservation system
Become familiar with watercraft safety orientation and present this information to customers frequently on a daily basis
Become familiar with trailering techniques & trailer equipment safety checks
Safely deliver watercraft to designated drop-off locations across Northern Georgia, North Carolina, South Carolina &              Tennessee.
Clean and maintenance watercraft on a daily basis
Conduct financial transactions

Skills/Qualifications: High School Diploma or equivalent; Valid driver’s license; Experience trailering equipment is a MUST; Experience in customer service highly recommended; Working knowledge of boats and jet skis is not a requirement, but recommended.

Pay Range: $8-$10 per hour depending on qualifications

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Entry Level

Description: Activity Coordinator – YHWS Main Office (Young Harris, Ga.)

Activity Coordinator Job Purpose: Responsible for running daily operations of the non-motorized fleet slotted specifically for Chik-fil-A Winshape Camp activities. This will be accomplished by providing excellent customer service, maintaining punctuality, communicating effectively with fellow employees and supervisors, and efficiently handling all tasks related to non-motorized craft.

Activity Coordinator Job Duties:

Deliver non-motorized craft from YHWS main office location to designated drop off location for Winshape campers and staff.
Greet campers and staff in a friendly and professional manner.
Accommodate all reasonable needs of campers and staff.
Clean craft thoroughly (before and after use)
Keep all watercraft outfitted with coast guard approved life vests and kayak/SUP paddles.
Become familiar with watercraft safety orientation and present this information to campers and staff frequently on a daily              basis.
Ensure camper is comfortable with craft before sending them out.
Go over proper kayaking techniques with campers.
Store all non-motorized watercraft on the trailer in an organized and safe manner.
Park truck/trailer in YHWS main office storage lot at the end of each day.

Skills/Qualifications: High School Diploma or equivalent; experience in customer service highly recommended; working knowledge of boats and jet skis is not a requirement, but is also recommended.

Pay Range: $8-$10 per hour depending on qualifications

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Entry Level

Description: Customer Service Representative (CSR) – YHWS Main Office (Young Harris, Ga.)

Customer Service Representative Job Purpose: Maintains customer relationships by responding to inquiries; taking reservations; assisting with board shop sales; Maintain clean and safe work environment.

Customer Service Representative Job Duties:

Prepare for customer reservation inquiries by studying products, services, and pricing.
Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and        researching pertinent information; assembling and forwarding information to necessary personnel/management; verifying customer’s understanding of pricing and services provided.

Skills/Qualifications: High School Diploma or equivalent; Telephone Skills, Verbal Communication, Microsoft Office Skills, Data Entry Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Inventory Management.

Pay Range: $8-$10 per hour depending on qualifications

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Entry Level

Description: Marine Service Technician – YHWS Service Department (Young Harris, Ga.)

Marine Service Technician Job Purpose: The marine/service technician is responsible for the repair and overhaul of boats, machinery and trailers.

Marine Service Technician Job Duties: See full job description.

Skills/Qualifications: High School Diploma or equivalent; Ability to aid in the supervision of staff and model positive behavior, organize and maintain work flow, provide effective leadership, and exercise independent critical judgment. Excellent customer service skills and communication skills, ability to work in a fast-paced work environment, work with little supervision, high level of computer skills and proficient email correspondence. Working knowledge of boat and jet ski operation. Ability to professionally detail watercraft (cleaning product knowledge) and provide routine maintenance as well as major repairs and overhauls. Routine maintenance may include, but is not limited to oil changes, replacement of blowers & bilge pumps, install electronics, swap batteries, replace bulbs, and provide winterization services.

Pay Range: $12-$16/hr

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Entry Level

Description: Marine Shop Assistant – YHWS Service Department (Young Harris, Ga.)

Marine Service Technician Job Purpose: The Marine Shop Assistant is responsible for assisting in the repair and overhaul of boats, machinery and trailers, performing detail services as well as prepping new incoming inventory (i.e. pressure wash, outfit/rig, buff/wax and vacuum boats & jet skis).

Marine Service Technician Job Duties: See full job description.

Skills/Qualifications: Ability model positive behavior, maintain work flow and exercise independent critical judgment. Excellent customer service skills and communication skills, ability to work in a fast-paced work environment, work with little supervision. Working knowledge of boat and jet ski operation. Ability to professionally detail watercraft (cleaning product knowledge) and provide routine maintenance as well as minor repairs. Routine maintenance may include, but is not limited to oil changes, replacement of blowers & bilge pumps, install electronics, swap batteries, replace bulbs, and provide winterization services.

Pay Range: $8-$10/hr

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Entry Level

Description: Office Associate – YHWS Dealership (Young Harris, Ga.)

Office Associate Job Purpose: The office associate has several responsibilities including, but not limited to: designing and distributing marketing materials, general data entry, receiving and routing incoming phone calls, booking rental reservations and responding to online inquiries.

Office Associate Job Duties:
Perform data entry as needed
Follow up on online inquiries and voicemails
Book online rental reservations
Design & distribute marketing materials (both digital and print)
Maintain a clean and professional work area
Adhere to all company policies and procedures

Skills/Qualifications: High School Diploma or equivalent; Ability to work efficiently and model positive behavior, organize and maintain work flow and exercise independent critical judgment. Excellent customer service skills and communication skills, ability to work in a fast-paced work environment, work with little to no supervision, high level of computer skills and proficient email correspondence.

Pay Range: $8-$10/hr

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Entry Level

Description: Marine Sales Associate – YHWS Dealership (Young Harris, Ga.)

Marine Sales Associate Job Purpose: The marine sales associate performs various selling and customer service activities to assist customers in making an informed buying decision. They are also responsible for marketing watercraft as well as following up on sales leads.

Marine Sales Associate Job Duties:

Market watercraft across various platforms (BoatTrader, Craigslist, FaceBook, etc.)
Organize showroom floor
Follow up on sales leads (both calls and online submissions)
Maintain current product knowledge
Engage customers on the sales floor
Remain current on and adhere to all selling skills training and direction
Schedule test-drives
Participate in special events such as boat shows or dealership sales events
Maintain a clean and professional work area
Maintain awareness of all advertised items
Accurately complete all necessary paperwork
Adhere to all company policies and procedures

Skills/Qualifications: High School Diploma or equivalent; Ability to work efficiently and model positive behavior, organize and maintain work flow and exercise independent critical judgment. Excellent customer service skills and communication skills, ability to work in a fast-paced work environment, work with little to no supervision, high level of computer skills and proficient email correspondence.

Pay Range: Base pay + commission (pay structure will vary based on experience)

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To apply, please fill out and return the application below along with a resume and three professional references. Please direct questions regarding openings to the e-mails below.

YHWS Application For Employment

Return completed forms to our office, fax, or e-mail:

Young Harris Water Sports

1525 Mining Gap Rd.
Young Harris, Ga. 30582
Attn: Human Resources

Fax to:
1-706-896-0874

Email:
lancemarkham@yhwatersports.com / dustinburch@yhwatersports.com